Legal Info

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Delivery Information

We know that when you place an order you want the goods as soon as possible. Here are a few facts and figures to reassure you of our commitment to customer service.

We have three methods of delivery available to our customers


Image is for illustration purposes only the actual despatch screen may vary depending on your order

Our Standard delivery & southern island deliveries are despatched the same working day if ordered before 10:30am orders placed after this time are not guaranteed to be despatched on the same day.

If your address is in a remote or offshore location the delivery time may be longer, This is due to Courier and transit times and is out of Chlo Products control.

Delivery Options

  • Standard 3/4 Working Days
  • Next Working Day (ordered before 10:30am)
  • Sothern Island 5/7 Days.
  • Once your order has been booked/collected delivery times are out of our control.
  • If your item has not been delivered within 10- 12  working days you must contact us straight away.

Adverse Weather Conditions

In the event of freak weather conditions such as floods & snow our curriers may experience some delays in service. We will keep you informed were possible of any delay. We are sorry for any inconvenience this may cause.

Please See Our Terms & Conditions for Returns Information